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Return Policy

WE ACCEPT RETURNS FOR EXCHANGE OR REFUND 10 CALENDAR DAYS AFTER DELIVERY OF THE PRODUCT. AT OUR SOLE DISCRETION AFTER 10 CALENDAR DAYS, WE WILL OFFER AN EXCHANGE OR STORE CREDIT ONLY. ITEMS MUST BE IN "NEW, UNALTERED AND UNUSED CONDITION". DEFINITION OF NEW, UNALTERED AND UNUSED CONDITION IS:聽

* - WITHOUT SHOWING SIGNS OF WEAR OR DAMAGE IN ANY WAY聽

* - MUST NOT BE A SPECIAL ORDER OR A CUSTOM ORDER * - ALL ITEMS MUST COME AS RECEIVED BY THE CUSTOMER. ALL ORIGINAL MANUFACTURER ITEMS MUST BE INCLUDED IN RETURN TO QUALIFY FOR A RETURN. ORIGINAL BOX, CLOTH AND BOOKLETS THAT COME WITH PRODUCT, ETC.聽

* - UNLESS NOTED THAT IT CANNOT BE RETURNED OR HAS A DIFFERENT RETURN POLICY TIME PERIOD OTHER THAN THAT 7 DAYS NOTED IN THAT ITEM'S PARTICULAR ITEM DESCRIPTION. IF AN ITEM IS RECEIVED DAMAGED OR IS INCORRECTLY SHIPPED BY US PLEASE CONTACT CUSTOMER SUPPORT IMMEDIATELY.

ITEMS THAT ARE DEFECTIVE AND SHIPPED FROM US OR ITEMS THAT YOU DID NOT ORDER BUT RECEIVED FROMUS WILL QUALIFY FOR STORE CREDIT OR A CASH REFUND. REFUNDS ARE CONTINGENT UPON INSPECTION OF ITEM(S) ONCE WE RECEIVE IT.聽

ALL ITEMS MUST BE SENT BACK WITH ALL ORIGINAL CONTENTS.聽

**FOR YOUR OWN PROTECTION, WE STRONGLY ADVICE YOU PURCHASE TRACKING FOR YOUR RETURN PACKAGE.聽

**ALL SPECIAL SALE ITEMS ARE FINAL AND NON-RETURNABLE OR REFUNDABLE.聽

** IF YOU BUY 3 OR MORE PAIRS AND CHOOSE TO RETURN ALL OR MORE THAN 1 WE RESERVE THE RIGHT TO CHARGE A RE- STOCKING FEE OF 10% OF THE ITEMS YOU RETURN.

**NEW**: STARTING MARCH 24TH, 2009, ALL RETURNS MUST BE RETURNED IN THE SAME PACKAGING AS IT WAS SHIPPED TO YOU MEANING ALL HANDBAGS RETURNS MUST BE MADE IN THE BOX IT GOT TO THE CUSTOMER WITH TO AVOID DAMAGE TO ORIGINAL PACKAGING OF HANDBAGS.